Nova

AI front-desk · Thumbtack

Nova works while you do.

Every Thumbtack lead. Answered in your voice. In under 30 seconds. Even when you're on a ladder.

9:41

Mike B.

Home Security · Bloomington, CA

Thumbtack

Today 9:41 AM

2 Ring floodlight cams, need new electrical to both. Bloomington.

Got it - $280 for the cams + lines, ~4 hrs. What day next week works?

Also how much to mount a 60in TV in the back room?

All in $410 with a heavy-duty mount. Friday afternoon?

Friday works. 1520 S San Dimas Ave.

Locked in. See you Friday at 1520 S San Dimas - I'll text on the way.

Delivered

Booked Friday · $410 · 5 hr

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The Thumbtack reality

First reply wins.
Every other pro is on a ladder.

Thumbtack data: pros who reply within 5 minutes book 3× more. Most pros take 30+. By the time you check your phone, the customer has already hired someone else.

89%: of leads pick the first pro to reply
47m: average pro reply
time
<30s: Nova reply, every time

Three phones: two dimmed showing PASSED, one bright showing a booked confirmation

Getting started

Three steps. Five minutes to install.
Then it just runs.

Three cards: Thumbtack connected, custom rule applied, draft with send/edit/skip buttons

Connect Thumbtack

Official OAuth. No scraping, no password sharing. Click → authorize → done. Disconnect any time.

Teach your style

Tell me your rules in plain English — "minimum $200", "2-day buffer", "mention I'm licensed". I apply them to every reply.

Approve or auto-send

Every draft hits Telegram. Tap Send, Edit, or Skip — or set auto-send. You decide what changes.

Behind every reply

A dedicated pricing brain.
Not a guess.

Nova has a separate agent — the Estimator — that reads the lead, looks at the photos, applies your custom rules, factors regional cost of living, and returns one clean anchor price. The reply agent just speaks naturally around that number.

Reads the photos

Amazon screenshot? Fabric-drawer dresser? Real wood gallery wall? Different prices. The estimator sees what's attached.
Applies your rules

"Minimum $200", "no jobs under 1 hr", "add $40 for brick walls" — baked into every quote.
Regional & honest

$200 in LA is $170 in Houston. Nova adjusts. You stay competitive without underpricing the work.

Lead card flowing into the Estimator node, output anchor $200, reply bubble typing

Telegram chat with the draft sent and customer reply

You stay in control

Every draft. To your phone.
In Telegram. Approve, edit, skip.

Every customer message creates a draft you can read in 5 seconds. Tap Send — it goes. Tap Edit — type a rough fix in any language, Nova polishes it. Tap Skip — it dies.

Set the auto-send timer when you trust it. Default is approval-required.

New

When a lead books,
Nova picks up the phone
and calls you.

The second a lead converts, Nova rings your phone, reads out the booking — customer, job, time, address — and hangs up. No app to check. No notification to miss. Just a voice telling you the next thing on your calendar. Hands-free, ladder-friendly.

Phone ringing on a workshop bench with the booking details spoken aloud

Real capabilities. Named directly.

No mystery features. No "and more." These are the six things Nova actually does, every day, on your account.

Reply in under 30 seconds

Fallback-safe draft fires first, then Nova improves it. You're never silent.

Approve, edit, or auto-send

Default is approval-required. You decide what changes.

Smart follow-ups

Ghost follow-ups, day-before confirmations, morning-of reminders, review requests. Leads stop going cold.

NEW

Booking calls

Lead books → Nova calls you with the details and hangs up. Hands-free.

Real metrics

Per-lead cost, booked rate, reply speed. No more guessing if Thumbtack works.

Official Partner API

OAuth, webhooks, the real Thumbtack v4 integration. Not a CRM with Thumbtack bolted on.

We built Nova because our own jobs were leaking through slow Thumbtack replies.

Novanest Pro is a real LA Area handyman business. We needed this for ourselves, then realized every Thumbtack pro has the same problem. Nova runs on the official Partner API.

Official Thumbtack Partner API v4
OAuth — no password sharing
US-hosted on AWS
Disconnect any time

Pricing

Free.
(For real. Here's how.)

I add a tiny line item to each quote I draft for you, and the homeowner covers my fee. You keep your full rate. You link a card so I can do the accounting, but you only pay if I book you a job.

What a TV mount looks like

Your usual rate $115

What I quote $120

You collect $115 ✓

Nova's $5, paid by the customer covered

✓

Start in minutes

Connect Thumbtack, link Telegram. I begin replying to your leads right away. Link your card whenever you're ready (or after your first 3 free wins, your call).

✓

First 3 wins are on me

Even the markup is off for the first three. Real booked jobs, zero invoice. If I'm not closing for you by win four, walk. Nothing to cancel.

✓

Markup is your choice

Don't want me adding to quotes? Toggle it off and I'm $5/win out of your pocket instead. Same brain, same job, your call.

I don't pretend to work for nothing. I add $5 to my quotes so your customer foots the bill, and you can toggle that off any time. Either way, I only charge when I book you a job.

The real objections.
Answered plainly.

If something's missing here, email us. We'll add it.

Will it sound like a robot?

No. Nova learns your tone from your past Thumbtack messages and your custom rules. Pros who use it for a week say customers don't notice it's AI.

What if Nova quotes the wrong price?

Pricing comes from your rules plus a dedicated pricing brain (the Estimator). You can edit any draft before it goes out. Default is approval-required, so nothing fires without you seeing it.

Can I turn it off?

Yes, instantly. Telegram /pause kills auto-reply. Disconnect Thumbtack in two clicks. No data lock-in, no contract.

Does Thumbtack allow this?

Yes. We're an official Partner API integration. OAuth, webhooks, the works.

What's the price?

Free in practice. I add $5 to each quote so your customer covers my fee, and you keep your full rate. Your first 3 wins are even on the house. You link a card so I can do the accounting, but I only charge when I book you a job. Toggle the markup off any time if you'd rather just pay the $5 yourself.

Stop losing leads
to slow replies.

Connect your Thumbtack account in under five minutes. The next lead that comes in gets a reply in seconds.

Connect Thumbtack Email us